Privacy policy

Our website privacy policy

Key details

This Privacy Policy describes how this practice uses and protects the information you give us when you use this website. If you provide information when using this website, we will only use it in the ways described in this Privacy Policy.

This policy is updated from time to time. The latest version is published on this page. This website Privacy Policy was last updated on: 14/06/2016.                 .

If you have any questions about this policy, please email or write to us.

Introduction

We gather and use patient information in order to provide products and services and to enable certain functions on this website. We also collect information to better understand how visitors use this website and to present timely, relevant information to them online.

The Data Protection Act (1998)

Our practice is notified with the Information Commissioner’s Office (ICO).

Our Data Controller can be contacted at our practice address or by telephone if you have any questions or need more information about the protection of your personal data.

Patient records

Our practice is registered with the Care Quality Commission (CQC). Details of our registration can be found at www.cqc.org.uk. Our practice has to comply with the CQC data protection policy for Patient Records both offline and online.

The data we gather

We may collect the following information:

• contact information, including your email address
• demographic information, such as postcode, preferences and interests
• website usage data
• other information relevant to patient enquiries
• other information related to special offers and surveys

How we use this data

Collecting this data helps us understand what you expect from this practice, enabling us to deliver improved products and services. Specifically, we may use data:

• for our internal records
• to transfer or share sensitive patient data with other registered dental or medical professionals
• to improve the products and services we provide
• to contact you in response to a specific enquiry
• to customise the website for you
• to send you promotional emails about products, services, offers and other things we think might be relevant to you
• to send you promotional mailings or to call you about products, services, offers and other things we think might be relevant to you
• to contact you via email, telephone or mail for research reasons

Controlling information about you

When you fill in an e-form or provide your personal details on our website, you may see one or more tickboxes allowing you to:

• opt-in to receive marketing communications from us by email, telephone, text message or post
• opt-in to receive marketing communications from our third-party partners by email, telephone, text message or post

If you have agreed we can use your information for marketing purposes, you can change your mind easily, via one of these methods:

• email
• letter

We will never lease, distribute or sell your personal information to third parties unless we have your permission or we are required to disclose your personal details by law. Any personal information we hold about you is stored and processed under our data protection policy, in compliance with the Data Protection Act 1998.

Security

We will always hold your information securely. To prevent unlawful disclosure or access to your information, we have implemented strong physical and electronic security safeguards.

We also follow stringent procedures to ensure we work with all personal data in accordance with the Data Protection Act 1998.

Links from our site

Our website may contain links to other websites. Please note that we have no control of websites outside of this website domain. If you provide information to a website to which we link, we are not responsible for your data protection and privacy.

Always be wary when submitting data via interactive website templates. Study the website data protection policy and the status of the website itself (is it padlocked or using https:// or green bar transfer protocols?).